Essential Supplies Limited are committed to protecting and respecting your privacy.
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting https://www.essentialsupplies.co.uk you are accepting and consenting to the practices described in this policy.
We collect certain information or data about you when you use https://www.essentialsupplies.co.uk
: Questions, queries or feedback you leave, including your email address if you visit https://www.essentialsupplies.co.uk
: Your email address and subscription preferences when you sign up to our email alerts, and how you use our emails – for example whether you open them and which links you click on
: Your IP address, and details of which version of web browser you used
: Information on how you use the site, using cookies and page tagging techniques
This data can be viewed by authorised people within Essential Supplies Limited to:
: Improve the site by monitoring how you use it
: Gather feedback to improve our services, for example our email alerts
: Respond to any feedback you send us, if you’ve asked us to
: Send email alerts to users who request them
: Allow you to access government services and make transactions
: Provide you with information about local services if you want it
FOR WHAT PURPOSES DO WE PROCESS YOUR DATA:
We use a third party provider, Sender (https://www.sender.net), to deliver our monthly e-newsletters. We gather statistics around email opening and clicks using industry standard technologies including clear gifs to help us monitor and improve our e-newsletter.
Security and performance
Essential Supplies use a third party service to help maintain the security and performance of the Essential Supplies website. To deliver this service it processes the IP addresses of visitors to the ICO website.
We use a third party service, WordPress.org, to publish our blog. This website is hosted by Teclan (https://www.teclan.com) our website host. We use a standard WordPress service to collect anonymous information about users' activity on the site, for example the number of users viewing pages on the site, to monitor and report on the effectiveness of the site and help us improve it. WordPress requires visitors that want to post a comment to enter a name and email address. For more information about how WordPress processes data, please WordPress at https://wordpress.org/about/privacy
WHERE YOUR DATA IS STORED
We store your data on secure servers in the European Economic Area (EEA) (except for data that we gather when you sign up to our email alerts).
By submitting your personal data, you agree to this.
HOW LONG DO WE RETAIN YOUR DATA
We keep your data until a request has been received to have your data removed.
WHEN YOU SIGN UP TO OUR EMAIL ALERTS
We use the Sender Delivery platform, for our email alerts.
As a subscriber to our email newsletter, we may contact you from time to time to inform you of company updates or interesting marketing information, we will also provide clear opt out instructions at the base of all marketing email communications should you wish not to receive communication from us in future.
As a data processor on behalf of Essential Supplies Limited, (Sender) will use your information to send you email alerts if you request them. You can find out more about how Sender collects and stores your information here https://www.sender.net/privacy-policy
KEEPING YOUR DATA SECURE
Sending information over the internet is generally not completely secure, and we can’t guarantee the security of your data while it’s in transit. Any data you send is at your own risk.
We have robust procedures and security features compliant with the GDPR in place to keep your data secure once we receive it.
DISCLOSING YOUR INFORMATION
We won’t share your information with any other organisations for marketing, market research or commercial purposes, and we don’t pass on your details to other websites.
You can find out what information we hold about you and ask us not to use any of the information we collect.
If you’ve signed up for email alerts, you can unsubscribe or change your settings at any time.
LINKS TO OTHER WEBSITES
https://www.essentialsupplies.co.uk contains links to other websites.
Following a link to another website:
Following a link to https://www.essentialsupplies.co.uk from another website:
CONCERNS OR COMPLAINTS
If you have any complaints in relation to how our business has processed your data or in relation to the exercise of your rights as detailed above you can in the first instance raise your concerns by contacting us as follows: Louise Chugg, Commercial Manager, [email protected]
You may also contact the Information Commissioner’s Office in relation to any such complaints https://ico.org.uk
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